Return Policy

Our Quality Promise

We take immense pride in the freshness and quality of every order. If something isn't right, please contact us within 24 hours of delivery and we'll make it right.

Eligible for Replacement or Refund

• A wrong product was delivered
• The product arrived damaged
• Flowers arrived wilted or in poor condition

Not Eligible for Return

• Perishable items once accepted in good condition (flowers, cakes, food)
• Customised or personalised products
• Change of mind after delivery

How to Request

1. Reach out on WhatsApp or call us within 24 hours.
2. Share your order ID along with a clear photo of the item.
3. Our team will arrange a replacement or refund promptly.